Request a refund for a sonixsiptv purchase
Use the paid duration of your order to find its refund request period. The period starts on the purchase date. Contact sonixsiptv on WhatsApp before it ends and identify the order you want us to review.
Match the request period to your order
| Paid subscription | Refund window from purchase |
|---|---|
| 1 month | 3 days money-back guarantee |
| 3 months | 7 days money-back guarantee |
| 6 months | 10 days money-back guarantee |
| 12 months | 30 days money-back guarantee |
Include enough detail to find the payment
- Locate the purchase date and payment reference.
- State the paid duration and simultaneous-screen count.
- Write that you are requesting a refund for this order.
- Send the request on WhatsApp and retain the conversation.
Annual extras and app purchases
The extra viewing months on an annual subscription do not change its thirty-day request period. Mention the included IBO Player Pro year when describing an annual order. If you purchased a license separately from an app developer, identify it as a different payment rather than combining the two transactions.
Keep track of the next reply
Payment details and the refund arrangement are discussed in the order conversation. Keep any reference provided so a later question can be connected to the request. The payment service affects when a credit becomes visible; this page does not set a fixed bank processing time.