Get help with your sonixsiptv order
Use the WhatsApp contact button for a plan question, an installation step or an existing purchase. Start by saying which of those you need help with, then add the details below so we can follow the same order or device.
Before placing an order
Choose the paid duration and the number of simultaneous screens. US prices are shown in US dollars. Open the plan summary and check its total, refund window and any annual extras. Tell us the device you intend to use and ask about any particular title, event or viewing language before paying.
When you are following a setup guide
- Give the television or box model, not only its brand.
- Name the player and the stage you have reached.
- Copy the exact message if one appears.
- Describe whether the content list loads and whether an item begins playing.
- Hide account passwords, device keys and private playlist links in any attached image.
For an order already paid
Provide the purchase date, the paid duration and a payment reference. Do not send the full payment-card number. For a refund request, say clearly which order you want refunded and contact us within its paid-term window; the refund page lists the information to include.
Review the message before sending
The site opens WhatsApp with a draft containing your selection or a short greeting. You can edit it before you send it. Keep the replies in the same conversation so earlier details remain available. The site’s guides can also be read without registering an account.